Difference between revisions of "Enderal:Launcher Debugging"

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(Application load errorp:0000065432)
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====Problem while Updating====
 
====Problem while Updating====
 
*The launcher has to be closed!
 
*The launcher has to be closed!
*If the installation of an update fails (e.g. "'''Installing''' 11/10" or "12/10" etc.) or the launcher displays that everthing is installed but you can't start the game, go to this directory: '''C:\program files(x86)\Steam\Steamapps\common\Skyrim\EnderalLauncher\system\config.sur'''. Edit the file (it's a textfile) with e.g. Notepad++ in this way: '''replace the "sCurrentVersion" with an older version (safest: "1.1.0.0").'''
+
*If the installation of an update fails (e.g. "'''Installing''' 11/10" or "12/10" etc.) or the launcher displays that everthing is installed but you can't start the game, go to this directory: '''C:\program files(x86)\Steam\Steamapps\common\Skyrim\EnderalLauncher\system\config.sur'''. Edit the file (it's a textfile) with e.g. Notepad++ in this way: '''replace the "sCurrentVersion" with an older version (safest EN: "1.1.0.0"; safest DE: "1.0.0.0").'''
  
  

Revision as of 19:49, 22 September 2016

Tips and Tricks for Launcher Debugging

No connection to servers

  • If the launcher displays that our download servers are offline check your internet connection. When the connection is stable but you still can not get a connection to our patch servers: try to disable your firewall or your antivirus programm for the duration of the download. You probably have to restart the launcher. Otherwise the launcher can not detect changes on your firewall or anti virus program.
  • If this does not work:
    • start cmd.exe
    • then type the following + ENTER
    • netsh winsock reset
    • restart your PC
    • start the launcher as admin and try to update


Update starts over and over again

  • Maybe there is some sort of write protection on your Skyrim directory. Try to remove it and/or restart your PC.

Problem while Downloading

  • The launcher has to be closed!
  • If the download process of an update fails and/or the launcher is downloading longer or more than it should. (e.g. "Downloading 11/10" or "12/10" etc.) Delete the files in this directory: C:\program files(x86)\Steam\Steamapps\common\Skyrim\EnderalLauncher\update

Problem while Updating

  • The launcher has to be closed!
  • If the installation of an update fails (e.g. "Installing 11/10" or "12/10" etc.) or the launcher displays that everthing is installed but you can't start the game, go to this directory: C:\program files(x86)\Steam\Steamapps\common\Skyrim\EnderalLauncher\system\config.sur. Edit the file (it's a textfile) with e.g. Notepad++ in this way: replace the "sCurrentVersion" with an older version (safest EN: "1.1.0.0"; safest DE: "1.0.0.0").


Other Problems

Application load errorp:0000065432

  • If this error message Application load errorp:********** appears do check if Steam is installed and running.



For additional information or further help please visit our english support forum.

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